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New password Macbook or iMac

Read here to find out how you can set a new password on a MacBook or iMac.

Steps

  1. Step 1: Change your RU password in Accountportal

    Please note: Remember to turn off the internet on all your mobile devices.

    Before changing the password on your mobile devices, change your Radboud-password in the .

  2. Step 2: Change your Radboud password to your email

    Note: This can only be done when you are on campus.  

    1. Click the Apple menu at the top left and select 'System Settings'. 
    2. Click the 'Network' tab in the settings. 
    3. Click 'Wi-Fi' and then 'Advanced' (at the bottom of the window). 
    4. In the list of known networks, search for eduroam. 
    5. Select eduroam and click the minus sign (--) next to eduroam. 
    6. Then select 'Remove from list'. 
    7. Click 'Forget' and then 'Done' to save the changes.  
    8. Follow the instructions to reconnect your Mac to eduroam with your new password. 

  3. Step 3: Change Radboud password for your Radboud email

    Use your Outlook on your Mac: 

    1. Open the Outlook app.
    2. Log in with your new password when prompted.  

    Use your Apple Mail: 

    1. Click the Apple menu at the top left and select 'System Settings'. 
    2. Click the 'Internet Accounts' tab in the settings. 
    3. Click 'Exchange'. If you have renamed the Radboud mail, select it. 
    4. Click 'Delete account'.
    5. Confirm the deletion by clicking 'OK'. 
    6. Follow the instructions to add the account again with your new password. 

  4. Step 4: Change Radboud password for linked printers

    If you have connected your own Radboud printers on your Macbook or iMac, you will need to change your Radboud password for them too:

    1. Use the command + space key combination on your keyboard to open the search bar. 
    2. Type 'Keychain Access' in the search bar and press 'Enter'. 
    3. Search for macOS-print-FollowMe in the list and click it to select it. 
    4. Right-click the selected item and choose 'Remove ‘macOS-print-FollowMe’. 
    5. Confirm the action by clicking 'Delete'.  
    6. On the next print job, you will be prompted to log in. Enter the new password and optionally choose Save in Keychain Access to save the new password. 

  5. Step 5: Check the Keychain for old references

    If you manually set up a link to workgroup folders, there may still be log-in data left behind. To do so, check your Mac's Keychain: 

    1. Use the command + space key combination on your keyboard to open the search bar. 
    2. Type 'Keychain Access' in the search bar and press 'Enter'. 
    3. Search the list for items called ‘cnas.ru.co.uk’, ‘ru.co.uk’, ‘cnas-wrkgrp.ru.co.uk’ or ‘macOS-print-FollowMe’. 
    4. Right-click the selected item and choose 'Remove'. 
    5. Confirm the action by clicking 'Remove'. 

You have now finished adjusting the Radboud password on your iPad or iPhone.