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New password Windows device

Read here to find out how you can set a new password on a Windows device.

Steps

  1. Step 1: Change password in Account Portal

    Note: Remember to turn off internet and Wi-Fi on all your mobile devices.

    Before changing the password on your mobile devices, first change your Radboud password in the .

  2. Step 2: Change password for your Windows device

    1. Use your old password to access the device. 
    2. Reset your connection to the eduroam network using your new password. If you are not on campus, connect to EduVPN so that your device connects to the Radboud network. 
    3. Once the device is connected to the Radboud network, lock the device using the Windows+L key combination. 
    4. Then log in with your new password. 
    5. Restart your device.