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Protecting your computer

To protect your computer, it is important to keep it up-to-date. It is also wise to install good antivirus software. Via SURFspot, you can download the antivirus software F-Secure free of charge for your private devices. Log in with your Radboud account.

Update your Radboud managed workplace

If you have a Radboud managed Windows or macOS workplace, it is important to install updates in a timely manner to keep you safe. If updates lag behind, the risk of vulnerabilities increases.

Update Windows workplace

Radboud managed Windows workplaces are provided with monthly (security) updates. These updates are installed on the third Tuesday of the month. Laptop users receive a notification to reboot their laptop after installation. This does not apply to desktop users; in fact, desktops are automatically rebooted. The reboot is required for the update to be successfully applied. If you don't use your laptop much, or if it is a laptop on loan, it is important to take this into account and turn on the laptop regularly (at least every month) and log into it to install the updates. 

Icon 'Show hidden icons'

It is also important to reboot your laptop at least once a week. To do this, click on the green icon (✳️) as soon as it appears in your taskbar. Note: this green icon can also be ‘hidden’ behind the arrow in the taskbar.

macOS icon 'new updates available'

Updating macOS workplace

Radboud managed macOS workplaces receive a notification as soon as an update is available. This notification appears in the top-right corner of the screen. It is important to run these updates. You can also postpone an update and start it at a later time. You can then find it via Settings > General > Software update. If you see a red one in Settings, it's important to check that your macOS workplace is still up-to-date.

Newly delivered workplaces

In some cases, newly delivered Radboud managed Windows or macOS workplaces may still not be fully up-to-date. In these cases, it is important to follow the instructions above so that the updates can be completed successfully.

Contact

Need help? You can contact:

+31 24 362 22 22

Contact department