Catering

uu77 provides on-campus catering services such as coffee, tea, lunches and drinks receptions for meetings and gatherings. You can choose from preset catering packages that are customised to suit your event and the number of guests. Our standard catering is vegetarian. Preferences for meat options should be indicated when you place your order. If you have any dietary requirements or allergies, these should also be mentioned when you place your order.

You will find the catering prices in our catering guides (in Dutch):

Cateringgids Campus april 2025.pdf

pdf 13.11 MB

Cateringgids Huize Heyendael april 2025.pdf

pdf 1.34 MB

Cateringgids Soeterbeeck april 2025.pdf

pdf 1.67 MB

Ordering catering

Staff members can order their own catering via FACE Self-Service:

If you’re having trouble placing your order, please consult our Catering Guide.

Ordering catering in Huize Heyendael, Aula and Soeterbeeck

You can order catering in Huize Heyendael, Aula or Soeterbeeck on the following pages:

Order catering in Huize Heyendael

Order catering in the Aula

Order catering in Soeterbeeck

Order status

Once you have placed your order, it will be reviewed within one to three days. You will receive an email confirmation when your order has been accepted; you will be able to see that your order has been accepted in the self-service system when the status of your request has been updated to ‘In preparation’.

Alcohol

Alcohol is only served by the Food & Beverage Department from 3:30 p.m. onwards and therefore cannot be ordered earlier for catering. Only at academic ceremonies can an exception to this be made, and only in consultation with the Service Centre (servicecentre-cf [at] ru.nl).

Time by which orders must be placed

Coffee, tea, pastries: One workday before the delivery date; all orders must be placed before 11.00 am.
Lunch with waiting staff: Five workdays before the delivery date.
Lunch without waiting staff: One workday before the delivery date; all orders must be placed before 11.00 am.
Reception with waiting staff: Five workdays before the delivery date.
Reception without waiting staff: Two workdays before the delivery date.
Drinks and appetizers: Four workdays before the delivery date.
Dinners and buffets: Ten workdays before the delivery date.
Weekend catering and events: Ten workdays before the delivery date.

Order and cancellation conditions

By placing a catering order and/or room reservation, you automatically agree to the Uniform Terms and Conditions. Price and range changes reserved.

General conditions

All prices quoted apply to internal clients of uu77 and are VAT free. Internal clients should provide a valid cost centre, project code or specialisation.
Payment for internal clients takes place via settlement in Oracle.
For other clients prices are increased with VAT.
Clients without a uu77 cost centre will be sent an invoice.
Personnel costs are included when providing an activity on weekdays between 08.00 and 20.00 hours. After 20.00 and on Saturdays, Sundays and public holidays a surcharge applies in accordance with the collective labour agreement. The additional costs will be included in the quotation.
For delivery outside Campus & Facilities' catering locations, a surcharge of €7.50 applies. After 5 p.m. this surcharge is € 15.
Price and range changes reserved.
Price level: January 2025

All applicable terms and conditions can be found here: Uniform Terms and Conditions

Changing or cancelling a catering order

If you have ordered catering through the self-service system, you can either your order.
If you used the order form on the website to place your order, you can change your order by sending an email to reserveringsbureau-cf [at] ru.nl (reserveringsbureau-cf[at]ru[dot]nl). For this purpose, you will need to make sure that you include your order number in your email.

Guest cancellations

The guest cannot derive any rights from a verbal cancellation.
In case of no-show, the guest will be obliged to pay the reservation value in all cases.

Cancellation of catering agreement

If the agreement is cancelled more than 14 working days before the reserved time no fee is charged.
In case of cancellation more than 10 working days before the reserved time, 10% of the reservation value has to be paid.
In case of cancellation more than 4 working days before the reserved time, 50% of the reservation value has to be paid.
In case of cancellation 3 workdays or less before the reserved time, 75% of the reservation value has to be paid.
In case of cancellation 24 hours or less before the reserved time, 100% of the reservation value has to be paid.

Cancellation of room booking

If the agreement is cancelled more than 1 month before the start date no fee is charged.
In case of cancellation more than 14 working days before the reserved time, 10% of the reservation value has to be paid.
In case of cancellation more than 10 working days before the reserved time, 15% of the reservation value has to be paid.
In case of cancellation more than 3 working days before the reserved time, 25% of the reservation value has to be paid.
In case of cancellation 24 hours before the reserved time, 40% of the reservation value has to be paid.
In case of cancellation 24 hours or less before the reserved time, 100% of the reservation value has to be paid.

Contact

Have a question about catering or need help? Contact the Service Centre.

reserveringsbureau-cf [at] ru.nl + 31 24 363 33 33

Contact department

Service Centre